ROI - Advice from the community

Making smart business decisions and using resources wisely can prove to be difficult, even when there aren’t performance pressures and financial constraints in place. Leveraging creativity, research and the experience of others can go a long way in making the most of your investments – tech, business, time, customer or otherwise.

Check out the following pieces of advice from fellow community members as you keep discovering and exercising new ways to maximize all your investments.

“Watch the pennies and the dollars will watch themselves.” - Lon Walters, Featured Member May ‘21

“Make sure you do your research as a IT professional in today's modern era. You need to be prepared for anything and everything... end user spilt milk on their keyboard? Be prepared to have that end user try and use a hair dryer to dry it off... Always be prepared with a backup solution. In the great words of Forest Gump, "life is like a box of chocolates. You never know what you're going to get." - Jacob K.

“Don't lower your value and price to grow your business. You will achieve higher and more long-term success by serving quality clients at higher prices vs. quantity over quality.” - William M.

“Don’t get greedy. You can't lose by taking a profit.” - VR

"Quality, speed and memory of your Lenovo computer is KEY! - Twyla T.

"Keep your existing customer base happy, especially the loyal ones". It's 1000x harder to gain a new loyal customer than to keep those that you already have! Why do you think there's a company named "PEOPLE FIRST" and software called "PEOPLE SOFT" - Listen up, people! It's the PEOPLE! Even computers still need PEOPLE!” - Phil T.

“Partner with your customers instead of opposing them or arguing financial issues. Remember to consider a possible concession or loss in an adjustment or credit, compared to the lifetime income gained by you in satisfying the customer's needs on one occasion. Repeat customers will provide the greatest proportion of your total income.” - Stuart L.

“We're not actually after sales or volume, we're after profit. Blindly pursuing sales can actually cost you more than you take in.” - Mikella M.

“One of the best choices you can make in business is to deal with one manufacturer, and be able to resolve issues quickly and on site. Lenovo has proven a worthwhile member of our team and I would highly recommend making Lenovo your top pick for all of your computing needs.” - John K.

“Focus on processes and facts, then choose technology. Reversing the order for choosing technology first can lead to poor solutions.” - David G.

Additional Spotlight ROI resources

Don’t forget to checkout our full week of extra coverage on how your small business can maximize its investments.

Have a favorite piece of advice? Want to see more member contributions? Have something else to share? Let us know in the comments below!