Next up in our Small Business Inspirational Series is Judith Smetana, owner and founder of cuteenglishteacher LLC. Smetana shares the most valuable advice she was given then shares her own through the years she's grown her English teaching and coaching business.
"The most valuable advice I received when starting my business was to never stop learning and adapting."
This guidance has shaped and continues to drive my company's approach to growth and success, as I am determined to remain at the forefront of the online English teaching arena.
In the dynamic realm of online teaching, I stay aware of market trends and new technologies through strategic alliances with Lenovo and AI vendors. These partnerships bolster my service offerings and inspire confidence in my students, who, through cuteenglishteacher LLC, are supported by industry leaders. I offer a Human AI Educational Consultant to students, ensuring they have access to assistance even when I am unavailable. I also provide a return AI streaming email response using the students' mother tongue for more comfortable communication. This commitment to continuous Education and professional and technological development equips me with the knowledge and skills necessary to innovate, adapt, and thrive in a dynamic environment.
To put this advice into action, I have implemented several vital initiatives for my business.
1. Ongoing Education for myself
I actively attend industry conferences, webinars, and seminars, leveraging the infrastructure available for travel and work. These learning opportunities have proven invaluable, significantly improving my business, cuteenglishteacher LLC. For instance, after attending a technology conference, I recognized the potential of AI in customer service, which led to the pilot program to integrate the Human AI Educational consultant. This initiative significantly improved my response times and customer satisfaction scores, resulting in a 40% increase in customer support efficiency and a 25% improvement in overall customer satisfaction ratings within the first month. In another example, I completed a digital marketing certification, leading to a more strategic approach in our online campaigns and a noticeable increase in website traffic and conversions.
2. Culture of Learning in the classroom
I foster a culture in my classroom that values continuous learning and growth. I use in-house materials and stay current with new and improved test-taking strategies. My motto is that if I cannot pass a test myself, I cannot reasonably teach how to take a test to the students.
3. Encouraging Innovation
Great ideas can come from anywhere within the organization. I ask my customers what I can do to improve my relationships with them.
4. Adaptability
Regularly reviewing and updating my business plans and strategies is not just a practice but a crucial part of my business's DNA, ensuring I stay agile in the face of market changes. I wake up each day looking for new ideas to implement while closely monitoring my competitors. These actions allow me to make informed decisions and pivot my approach when necessary, reassuring my students that I am always ready to face any challenge and maintain a competitive edge. I have positioned my company for long-term success by embracing continuous learning and adaptation. This approach, which has helped me navigate challenges and opened doors to new opportunities and growth, would not have been possible without the support and collaboration of my students and the help from Lenovo and AI vendors.
It has been a long road, but I remain committed to this philosophy, recognizing that versatility, resourcefulness, and invaluable insights are the keys to thriving in an ever-changing business world."
- Judith Smetana
Thank you for the most valuable advice and key business initiatives you received and implemented in starting and running your small business Judith Smetana. 🫶 Keep on growing!
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