When education, like so many other industries, went remote in 2020, instructors and teachers alike felt the pinch. Jess Nicol, an educational developer at a post-secondary learning institute, was one of them, jumping into reactive mode along with her colleagues. “There was a certain formula everyone was following: check-in emails, discussion boards, content layout,” she says about the early days of virtual work life. The formula was a clunky translation of the in-person experience and often resulted in stale lessons and a disengaged audience. But these temporary fixes were thought to be just that—a quick solution to a problem with an expiration date. Cut to today where even as campuses have opened back up and in-person education becomes more available, remote learning doesn’t seem to be going anywhere. In fact, a trend report published in...