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What model do you have? Do you like it?

Beth - Community Manager
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I am always curious as to what laptop models others are using and what features they like best!

So what are you using? How did you chose it? How long have you had it and what do you like most/least about it?

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    I personally have the X1 Extreme. For others its various generations of the X1 carbon. Some of the benefits with Lenovo in general is the support. We have had some issues in the past and they came next day to repair with minimal down time. I am considering the Nano to supplement the X1E for moving around.

  • 0 Offline in reply to Ali

    I have always found their phone support to be excellent.  Since they moved the repair depot to Houston it has been awful.  You cannot get any type of communication from the depot at all.  I have even had phone support tell me that they get no response from the depot.  I now purchase the onsite support so I can avoid the deport all together.  

  • 0 in reply to Ray G.

    Yes the onsite support is worth it, they just show up and fix the issue. I can imagine phone support being a hassle and time consuming.

  • 0 Offline in reply to Ali

    Phone support is great, shipping it to the depot is the down fall.  The depot was fantastic when it was still in Memphis. When they moved to Houston it went down hill. I just wanted to clarify in case people from Lenovo are reading this.  I have no problem with the phone support people at all.  

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  • 0 Offline in reply to Ali

    Phone support is great, shipping it to the depot is the down fall.  The depot was fantastic when it was still in Memphis. When they moved to Houston it went down hill. I just wanted to clarify in case people from Lenovo are reading this.  I have no problem with the phone support people at all.  

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