Why did you choose Lenovo?

We know you have options when it comes to your technology partners and we are so thankful everyday that you chose to go with us! 

But why? Why did you choose Lenovo? Please comment below! 

Parents
  • Besides Me!! Has Anyone Had A Similar Experience Like This?
    Has Anyone Called Customer Service To: 
    For A Price Match? If so was it for Computers or Accessories? 

    Last Month I bought a Accessories Item. My first order was canceled by Lenovo I had a coupon attached to this order. When I found out it was canceled. I was told by customer service to create a new order. I asked them about the coupon I let them know I could no longer use it because it had been used on the first order. I was told by customer service when the order shipped out i could call back and they would adjust the price to same cost as the first order.

    Well 4 weeks later and 6hrs on the phone later promised made and broken nothing has been done I was told they only adjust a price if it is Computers not Accessories!!

Reply
  • Besides Me!! Has Anyone Had A Similar Experience Like This?
    Has Anyone Called Customer Service To: 
    For A Price Match? If so was it for Computers or Accessories? 

    Last Month I bought a Accessories Item. My first order was canceled by Lenovo I had a coupon attached to this order. When I found out it was canceled. I was told by customer service to create a new order. I asked them about the coupon I let them know I could no longer use it because it had been used on the first order. I was told by customer service when the order shipped out i could call back and they would adjust the price to same cost as the first order.

    Well 4 weeks later and 6hrs on the phone later promised made and broken nothing has been done I was told they only adjust a price if it is Computers not Accessories!!

Children
  • Hi Amber! I'm so sorry to hear about the kerfuffle around your most recent accessories order. If it helps, I am happy to get in touch with my team to see if there is any other way we can assist?! Please let me know and I'm sorry about the time and confusion you've experienced!