In previous posts have talked about how truly awful the depot repair was. It was to the point that I now spend extra money to get onsite repair so I don't have to deal with them. One of my older laptops that was still under warranty needed some parts replaced so I had to send it to the depot. It is a completely different experience now. I was emailed when the laptop was received and every time it moved to the next stage. I sent it out last week and got it back yesterday in perfect condition. I hope all of my experiences are like this going forward.
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Great post Ray Glenn I had won a YOGA from Lenovo and it had a bad motherboard. I shipped it back and they returned another quickly. The steps were emailed to me and I was quite happy!
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the remarks are taken into consideration to improve. It is all in their honor.= RELIABLE !
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I have always received great service on my business products. I've never had to wait longer than 5-10 minutes on hold to speak to someone. I had to contact Lenovo for a monitor and unfortunately, it was…
