Anyone have a 16" X1extreme Carbon 16" - Do you experience this?


After months of going back and forth with Lenovo reps, I finally got a laptop, well actually it's the second one, but that's a story for another time.

Initially, I was excited about the purchase, until I plugged it in and turned it on. The back of it is warped and doesn't sit flush with the rest of the case. The top of the case with the keyboard clicks as it pushes down on the bottom piece. It makes a loud clicking noise and it moves. If I push the two pieces together at the corners and a few inches in, it clicks. If I push where the screws are, it doesn't move or make noise. Thus, it's defective.

What I want to know ,for anyone who has this laptop, is the keyboard flimsy? The rest of it seems solid, but I'm wondering the flimsy keyboard is part of the defect with the back. When I typed on it, the case between the keys flexed downward and the large black sides to the right and left of the touchpad also flex down with little movement of my wrist.

I don't know if it matters, but this one is a 32GB/1TB/ i7 Vpro